We're pleased to offer free shipping within Canada (via Canada Post) and a flat rate of $25 per package on shipments to the United States. All other international shipping destinations will be quoted prior to shipping. Any applicable shipping charges are applied at checkout.
As purchaser, you are responsible for all shipping costs relating to your order, including associated taxes, duties, customs clearance and brokerage fees.
Please allow 1-3 business days for us to process and package your order. You will receive a confirmation email once your order has shipped together with tracking information.
Ordinarily you can expect delivery of a shipment within 3-7 business days from dispatch. However, delivery times may vary between carrier as well as delivery service level.
Shipping times outside of Canada may take longer depending on customs clearance and related procedures.
RETURNS & EXCHANGES
If for any reason you are not satisfied with your purchase you may return the unused item for an exchange or full refund. Returns are only accepted on items that have not been worn, used or altered in any way. All tags, embellishments (including, but not limited to, fox fur pompoms, vintage brooches, and sterlig silver heart charms) must by attached and the product must be returned in its original package.
We must be notified of your wish to return the item within 7 days in order to have a complete refund to the same credit card that was used for the purchase. We will issue a credit or exchange for items returned after 7 days and up to 15 days.
To return or exchange your merchandise:
- Email email@example.com to request a refund or exchange.
- Items must be received by Cindy Goble within 10 days of confirmation.
- Please include a copy of the invoice sent to you at the time of purchase with a brief note explaining the return/exchange and ship the item(s) to Cindy Goble Inc.
Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.
Please note: Any items returned in less than perfect condition will be sent back at your expense.
You are able to cancel any item from your order, provided we have not packaged it for shipping. Please call us promptly with any order cancellations you may have.
If you cancel an order after we have already packaged it, but before it has been shipped, you will be charged a re-stocking fee of 15% of the value of the item(s) that have been cancelled.
If your order has already been shipped, but you wish to cancel it, you may return the item(s) to us once you have receive it/them, however, you will be responsible for the cost of returning the item(s) to us, plus applicable re-stocking fees.
Cindy Goble Inc. respects the privacy of every individual who visits our website. We take great measures to ensure the privacy and confidentiality of any personal information on this site.
Use of Personal Information
The Cindy Goble website does not automatically gather any specific personal information. Personal information can only be obtained if supplied by you through an email, registering for our email communications from us through the site, or through the provision of information related to an online order in a secure portion of the site. All personal information supplied will remain within our organization and will not be shared with any external entity unless prior permission is given. Your personal information will not be sold, distributed or published in any manner whatsoever.
Information on individual visitors is used by Cindy Goble staff to know the information in order to respond your to request or to ensure the security of this system. We only share the information you give us if your inquiry asks us to do so.
Security of all personally identifiable information associated with our customers and visitors is of primary concern. www.cindygoble.com has adopted reasonable security measures to provide secure transmission of your information from your personal computer to our servers.
www.cindygoble.com uses a secure layer for all data transmission within our site. We use industry standard, Secure Socket Layer (SSL) encryption technology to protect credit cards data during transmission. We also have appropriate security and data protection measures in place in our physical facilities to protect against the loss, misuse, alteration of information that we may have collected from you. Nevertheless, we cannot guarantee complete security of your information. It is also important for you to protect against the unauthorized access to your information as well as to your computer.
The Cindy Goble website uses sessional digital markers (such as cookies) to all the site to recognized a visitor who has previously accessed the site; and, to track the content viewed which helps administrators ensure that visitors find what they are seeking.
www.cindygoble.com uses Google Analytics and log file analysis to understand how the site is used. The following information is collected and used for the web analytics:
The originating IP address
The date and time of the request
The type of browser used
The page(s) visited
Limitation of Liability
Goble Inc. does not give any warranty or other assurance as to the content of the material appearing on the site, its accuracy, completeness, timelessness or fitness for any particular purpose.
To the full extent permissible by law, Goble Inc. disclaims all responsibility for any damages for losses (including, without limitation, financial loss, damages for loss in business projects, loss of profits of other consequential losses) arising in contract, tort or otherwise from the use of or inability to use the site or any material appearing on the site or from any action or decision taken as a result of using www.goble.ca or any such material.
Our web site contains links to external sites. Goble Inc. is not responsible for and has no control over the content of such sites. Information on www.goble.ca or available via hypertext link from www.goble.ca is made available without responsibility on the part of Cindy Goble. Goble Inc. disclaims all responsibility and liability (including for negligence) in relation to information on or accessible from www.cindygoble.com
All materials published or otherwise accessible through this site including, but not limited to, news articles, text, photographs, images, illustrations, audio clips, video clips, software, and other materials (the"content") are protected by copyright, and are owned or controlled by Goble Inc. and any others which may own copyright or the party credited as the provided of the Content. All visitors shall abide by all additional copyright notices, information and restrictions contained in the Content and in any content accessed through this site.
You authorize Cindy Goble to collect from any party and to retain all relevant information relating to your use of this site, and you hereby authorize any party to provide us with such information. You understand and agree that unless you notify Goble Inc. to the contrary by emailing us, or writing to us using this address: Goble Inc., 740 Hyde Park Road, PO Box 28131, London, Ontario N6H 5R2, you further authorize Cindy Goble Inc to disclose, on a confidential basis, to any necessary parties with whom we have business relations all necessary information relating to your dealings with us and this site.
If you are dissatisfied with the Goble site or with the terms, conditions, rules, policies, guidelines, or practices of Goble Inc. in operating this site, your sole and exclusive remedy is to discontinue using this site.
You agree to defend, indemnify, and hold Goble Inc. and its affiliates and related companies harmless from any and all liabilities, costs, and expenses, including reasonable attorneys' fees, related to the violation of this Agreement by you or users of your account, or in connection with the use of this site or the placement or transmission of any information or other materials on this site by you or users of your account.
Goble Inc. does not give any warranty or other assurance as to the operation, quality or functionality of the site. Access to the site may be interrupted, restricted, or delayed for any reason.