Goble

Timeless Collections, Artistic Accessories

 

RETURNS & EXCHANGES

If for any reason you are not satisfied with your purchase you may return the unused item for an exchange or full refund.  Returns are only accepted on items that have not been worn, used or altered in any way.  All tags, embellishments (including, but not limited to, fox fur pompoms, vintage brooches, and sterling silver heart charms) must by attached and the product must be returned in its original package.

We must be notified of your wish to return the item within 7 days in order to have a complete refund to the same credit card that was used for the purchase.  We will issue a credit or exchange for items returned after 7 days and up to 15 days.

To return or exchange your merchandise:

  • Email info@cindygoble.com to request a refund or exchange.
  • Items must be received by GŌBLE within 10 days of confirmation.
  • Please include a copy of the invoice sent to you at the time of purchase with a brief note explaining the return/exchange and ship the item(s) to GŌBLE Inc.

Your shipment must be sent prepaid.  We do not accept C.O.D. deliveries.

Please note:  Any items returned in less than perfect condition will be sent back at your expense.

 

Cancellations

You are able to cancel any item from your order, provided we have not packaged it for shipping.  Please call us promptly with any order cancellations you may have.

If you cancel an order after we have already packaged it,  but before it has been shipped, you will be charged a re-stocking fee of 15% of the value of the item(s) that have been cancelled.

If your order has already been shipped, but you wish to cancel it, you may return the item(s) to us once you have receive it/them, however, you will be responsible for the cost of returning the item(s) to us, plus applicable re-stocking fees.